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centrelink savings have shifted costs to community services: report




"instead of complementing other reform agendas, welfare reforms appear to be directly undermining them," the anglicare report said."it demonstrates an ongoing leakage of time and resources out of anglicare and directly linked to the operation of centrelink."reform of the income support system may be...



centrelink automation hurting vulnerable australians: anglicare




the push to automate centrelink services is causing mental stress and burdening the community sector, a new report says.anglicare australia has released the report - paying the price of welfare reform - which studied the impact of centrelink automation on anglicare staff and clients."our research fo...



refugee entrepreneurs bring million-dollar boost to australia's economy




a three-year pilot program which offers support to refugees is helping people move off centrelink payments and even start their own businesses. the economic benefit of refugee entrepreneurs to australia has been valued in the millions of dollars, according to a new report.a three-year pilot program ...



refugee entrepreneurs bring million-dollar boost to australia's economy




a three-year pilot program which offers support to refugees is helping people move off centrelink payments and even start their own businesses. the economic benefit of refugee entrepreneurs to australia has been valued in the millions of dollars, according to a new report.a three-year pilot program ...



refugee entrepreneurs bring million-dollar boost to australia's economy




a three-year pilot program which offers support to refugees is helping people move off centrelink payments and even start their own businesses. the economic benefit of refugee entrepreneurs to australia has been valued in the millions of dollars, according to a new report.a three-year pilot program ...



alan tudge 'may have broken the law' by releasing centrelink information




a prominent criminal barrister believes the human services minister or one of his staff may have broken the law by giving out a centrelink client's details. one of australia's leading criminal barristers says it is reasonably clear the human services minister or one of his staff may have broken the ...



alan tudge 'may have broken the law' by releasing centrelink information




a prominent criminal barrister believes the human services minister or one of his staff may have broken the law by giving out a centrelink client's details. one of australia's leading criminal barristers says it is reasonably clear the human services minister or one of his staff may have broken the ...



centrelink hits 21,000 families with bogus ftb debts




centrelink hit at least 21,000 families with bogus family tax benefit debts last year, the federal government has conceded.the welfare agency sent 65,000 demands in november 2016 to repay money received through the family assistance payment but about 21,400 of the families hit with the debt noti...



employers to give earnings data straight to centrelink




the department of human services has completed a trial with woolworths where payroll information about employees was sent straight to centrelink in order to calculate their welfare payments, and it's a sign of what could come on a larger scale.in an address to the trans-tasman business circle, human...



minister slams centrelink debt recovery detractors, $24m of $300m collected




human services minister alan tudge has come out swinging against renewed calls to shut centrelink's automated debt recovery system down. the minister responsible for centrelink has doubled down in defence of the welfare agency's highly controversial automated debt recovery system.alan tudge flatly r...



budget 2018: migrants to wait four years for centrelink in welfare crackdown




more on budget 2018: the turnbull government has again lengthened the waiting period for migrants trying to access welfare, saving an extra $200 million on top of $1.3 billion in savings announced last year.back in december, the government announced migrants who arrive in australia from july will h...



'not reasonable or fair' ombudsman slams centrelink's robo-debt scheme




centrelink's demands on former welfare recipients targeted by its "robo-debt" program were neither "reasonable" nor 'fair", the commonwealth ombudsman has found.now the public watchdog wants the government to conduct a "comprehensive evaluation" of the controversial "online compliance interventio...



'not reasonable or fair' ombudsman slams centrelink's robo-debt scheme




centrelink's demands on former welfare recipients targeted by its "robo-debt" program were neither "reasonable" nor 'fair", the commonwealth ombudsman has found.the federal watchdog found serious deficiencies with robo-debt, mostly caused by the department of human services failing to properly co...



12 minutes to talk to centrelink? you're in denial




disabled and sick australians were waiting for more than half-an-hour on average just to talk to centrelink on the telephone at the start of 2017, if they could get through at all, the agency's latest figures show.the average wait time on the disability, sickness and carers line has ballooned...



centrelink phones 'busy' 42 million times




almost 140,000 calls to centrelink are met with busy signals each day, with many callers who do get through kept on hold for 30 minutes or more. callers trying to contact centrelink have been met with busy signals more than 42 million times in just 10 months.the figure - which breaks down to almost ...



disability group urges centrelink call wait time action




a peak disability services group has urged centrelink to reduce its call wait times with technology used in the private sector, saying lengthy waits were distressing people with disabilities.australian federation of disability organisations chief executive ross joyce said a simple call-back option f...



parliamentary committee finds centrelink robo-debt system has had 'profoundly ne




centrelink's 'robo-debt' effort should stop immediately, a parliamentary committee says, after finding the program had a "profoundly negative impact on the lives of thousands of australians."the committee says the 'online compliance system' lacked procedural fairness at every stage and had put thous...



parliamentary committee finds centrelink robo-debt system has had 'profoundly ne




centrelink's 'robo-debt' effort should stop immediately, a parliamentary committee says, after finding the program had a "profoundly negative impact on the lives of thousands of australians."the committee says the 'online compliance system' lacked procedural fairness at every stage and had put thous...



centrelink to drop its organised crime busting program




the federal government is set to pull funding from a program that has recovered millions of dollars in welfare payments rorted by organised criminals.labor is outraged that the "robo-debt" program against ordinary centrelink clients is set to carry on and expand despite the controversy surrounding t...



centrelink to drop its organised crime busting program




the federal government is set to pull funding from a program that has recovered millions of dollars in welfare payments rorted by organised criminals.labor is outraged that the "robo-debt" program against ordinary centrelink clients is set to carry on and expand despite the controversy surrounding t...



centrelink robo-debt program blamed for 50 per cent rise in legal challenges




centrelink's controversial robo-debt program has been blamed for a huge surge in legal challenges by people facing the welfare agency's demands for money.centrelink debt cases at the federal appeals tribunal have soared by more than 50 per cent since mid-2016 and the greens have laid the blame for t...



'astronomical': busy centrelink calls doubled in the last year




the number of busy signal calls to centrelink doubled over the last financial year, a senate committee has heard. more than 55 million calls to centrelink were met with a busy signal in one year, a figure labelled "astronomical" by a greens senator.the number of busy calls during the 2015-2016 finan...



weight loss for adults at any age leads to cost savings, study suggests




helping an adult lose weight leads to significant cost savings at any age, with those savings peaking at age 50, suggests a new johns hopkins bloomberg school of public health study.the findings, which will be published online september 26 in the journal obesity, suggests that a 20-year-old adult wh...



human error, fraud to blame for $2.8 billion welfare overpayment




centrelink overpaid $2.84 billion to welfare recipients last financial year but the turnbull government only recouped half the cash.the new human services minister michael keenan blamed human error and fraud for the overpayments."it is important that system operates with integrity, that people are n...



another 1000 private contractors to answer centrelink phones




cpsu national secretary nadine flood said its members in centrelink had told the union the serco contractors had been used to fudge damning statistics showing poor phone service standards at the welfare agency.the department of human services, which oversees centrelink, was paying call centre contra...