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wa records second highest growth in telco complaints in nation

wa records second highest growth in telco complaints in nation Article News With Simple Text and Web Resource Link. For View Full Content Click on Source Link on Then Bottom Of News.



wa records second highest growth in telco complaints in nation

new figures released by the telecommunications industry ombudsman have revealed western australia has recorded the second highest rise in complaints made to telcos in the nation last year.between july 1 and december 31 last year western australians made 7381 complaints, an increase of 36.5 per cent from the same period in 2016.complaint growth rateinfogramthe number of complaints came in just shy of queensland, who recorded the highest growth in complaints around the nation at 39.3 per cent.according to the ombudsman, the main issues affecting western australians were charges and fees, an unsatisfactory response from the provider and poor service quality.telecommunications industry ombudsman judie jones said while complaints wer...